Shipping policy
Shipping Policy
Thank you for shopping with us! Below is important information about how we handle shipping for all orders.
Processing Times:
All of our products are made to order. Please allow 2–10 business days for production before your order is shipped.
Shipping Times:
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USA: 3–7 business days
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Canada: 5–10 business days
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International: 7–21 business days
Please note that delivery times are estimates and may vary depending on your location and the time of year.
Shipping Rates:
Shipping rates are calculated at checkout and are based on your location and order size. Occasionally, we offer free shipping promotions—subscribe to our newsletter to stay updated!
Order Tracking:
Once your order ships, you’ll receive a confirmation email with tracking information (when available). Please allow 24–48 hours for tracking updates.
International Orders:
Customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are the responsibility of the buyer.
Incorrect Addresses:
Please double-check your shipping information before placing an order. We are not responsible for orders shipped to incorrect addresses provided at checkout.
Lost or Damaged Items:
If your order is lost or arrives damaged, please contact us within 7 days of delivery with photos and your order number so we can assist you.
If you have any questions, feel free to contact us at info@societyblues.com.